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Low Income Home Energy Assistance Program (LIHEAP)

The LIHEAP program is designed to help customers who qualify based on income and number of people in the home for a one-time payment that is paid directly to their utility companies.  In some cases, if there is funding available the program may be able to help with a shut off notice or propane costs if the tank is below 25%.  If your furnace is non-working and you own or are buying your home, we may also be able to assist you.

The LiHeap Program will start on October 1, 2024 and end on August 15, 2025.  To make a LiHeap Appointment on-line click here.

The program will begin taking appointments on September 17, 2024 for seniors, the disabled and families with children under the age of five years and households that are disconnected from their utilities, have a disconnection notice or have less than 25% in their propane tank can start applying for assistance.

All other income eligible households can start applying November 1, 2024.

The program year will run from October 1, 2024 – August 15, 2025, or until funds are exhausted.

The LIHEAP program is designed to help customers who qualify based on income and the number of people in the home for a one-time payment per program year that is paid directly to their utility/energy vendors.  The program may also help with disconnect notices or propane costs if the tank is at or below 25%.  

To apply for the Low Income Home Energy Assistance Program (LIHEAP)

  1. Make an appointment by clicking here to meet with one of our LiHeap Staff Members.
  2. Provide the following required documents: 
    (We will make copies)
  • Copy of Social Security cards for everyone in the household.
  • Copy of current/valid Photo ID of anyone 18 years old or older that lives in the household
  • Copy of 30-day income. - Can be current social security letter, bank statement, paycheck stubs, and child support or retirement income.  This includes social security income for any child in the home.  If no income, you must fill out completely the Zero Income Form; sign and date if for anyone 18 years old or older.
  • Copy of current gas/electric/propane bill and current disconnect notice (if received)
  • Copy of Public Aid printout showing TANF and/or SNAP amounts.
  1. We need a complete file before we can start the potential funding process.
  2. Final eligibility for LiHeap is determined by the documents you provide.
  3. Payment is made directly to the utility.

This table represents the total amount of income you can have and qualify for the Liheap Program.

2024 Income Guidelines for the 2025 Program Year

Family Size 200% 30 Day Income 200% Annual Income
1 $2,510 $30,120
2 $3,407 $40,880
3 $4,303 $51,640
4 $5,200 $62,400
5 $6,097 $73,160
6 $6,993 $83,920
7 $7,890 $94,680
8 $8,427 $101,127
9 $8,611 $103,326
10 $8,794 $105,524
11 $8,977 $107,723
12 $9,280 $111,360
13 $9,953 $119,430
14 $10,625 $127,500
15 $11,298 $135,570
16 $11,970 $143,640
17 $12,643 $151,710
18 $13,315 $159,780

For families with more than 18 persons, add $673 for each additional person. $8,070

These figures are based on the 2024 Federal Poverty Guidelines published in the US Department of Health and Human Services in the Federal Register/Volume 89/Number 11/January 17, 2024. Given that HHS allows 150% of FPG or 60% of SMI, where 200% of FPG is lower than 60% of SMI the program will be using 200% of FPG as our highest category. However, for the household size of 8 to 11 members, the benefit at 200% would exceed the allowable 60% SMI. For households larger than 11 members, the 150% will be set as the maximum income eligibility criteria. The state reserves the right to adjust these levels based on the availability of federal appropriations.

New this year is a Low Income Credit for AMEREN natural gas bill clients beginning with your October 2024 billing cycle.   See flyer below for more information.