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FAQs

  • What is Sangamon Alert Messaging System (SAM)?
    •   SAM is a high-speed mass notification system designed to keep you safe in the event of an emergency. This service allows us to deliver emergency or time-sensitive messages to you via text, email, landline, cell phone, RSS, social media, or a mobile application push. SAM alerts will display as originating from 866-419-5000 on your caller ID. If you missed any of the message details, you can also dial the number back to hear the complete message.
  • In what types of situations is Sangamon Alert Messaging System (SAM) used?
    •   Sangamon Alert Messaging System (SAM) will be used for emergency or time-sensitive situations to keep you informed. We might use SAM in situations such as Severe Weather, evacuation notices, floods, boil water notices, criminal activity, and missing persons/children.
  • How are Sangamon Alert Messaging System (SAM) Emergency Alerts issued?
    •   All alerts or notifications issued through SAM are generated by The Sangamon County Office of Emergency Management or any one of agencies that you selected from the Community Enrollment Form that you used during the initial registration process.  Community Enrollment Form
  • How do I register for Sangamon Alert Messaging System (SAM)?